Aurora Glass Retail Return Policy

All of our 100% recycled products are backed with a 30-day satisfaction guarantee. Of course, we hope you will be happy with your Aurora Glass purchase for a very long time. If you wish to return an item, please follow these directions: A Returned Goods Authorization number (RGA#) must be requested by you and authorized by Aurora Glass, via phone or e-mail, prior to the return of the product. Products must be returned, well-packed and in good condition, in order to receive a refund.